- At this time Payment is only accepted via PayPal.
- I do my best to get your item(s) packaged up and shipped out right away. In most cases items will ship with in 24 to 48 hours of your order date.
- Orders ship USPS 1-2 priority mail. There is a flat shipping rate of $12.65 per item. If you are planning to purchase multiple items, please feel free to contact me (NicoleMndz@gmail.com) for a combined shipping rate, as this is sometimes possible.
- I am only able to ship with in the United States for the flat rate fee of $12.65. Please contact Nicolemndz@gmail.com for a shipping quote outside of the United States.
- You will be sent an order confirmation and shipping confirmation for each order placed.
- I take extra special care in packaging my orders. That said, if an item is broken during shipping, please contact me right away by sending a photo of the item to Nicolemndz@gmail.com. I will refund the cost of shipping and the item.
- When possible recycled packing materials are used.
- Mendez Manor is not responsible for lost packages.
- Free pick-up from zip code 91710 can be arranged. Choose LOCAL PICKUP at checkout and leave a message in the notes section with a time you would like to pick-up.
- Returns & exchanges are not permitted.
- The items in my shop vary from brand new to lightly used to heavily worn. Most of the pieces in my collection are more than 20 years old and therefore may be scratched, chipped, or a little rusty. For each listing I provide clear photos and disclose any “wear and tear” that the item has. If you feel you need more photos to make a decision, please email me at Nicolemndz@gmail.com. I would be happy to answer any questions you have and provide more pictures if needed.
- The time worn appearance is what I love about old home decor items. It gives each piece character, and helps tell a unique story. While there are no returns or exchanges, if for any reason you are unhappy with your order, please get in touch with me and I will find a way to make it right. My goal is to provide high quality service to all my customers!