Item(s) are shipped within 1-3 business days after payment is received.
1. If you are planning on ordering multiple items, contact me for a combined shipping rate, as this is sometimes possible.
2. Overpaid shipping charges (over $1.00) will be refunded.
3. I do my best to get your item(s) packaged up and shipped out right away. In most cases your order will ship with in 24 to 48 hours.
4. Orders ship USPS 1-2 priority mail unless otherwise noted.
5. I am only able to ship with in the United States.
6. I take extra special care in packaging my orders. That said, if an item is broken during shipping, please contact me right away by sending a photo of the item to Nicolemndz [!at] gmail.com. I will refund the cost of shipping and the item.
7. When possible recycled packing materials are used.
8. Mendez Manor is not responsible for lost or returned packages. If a package is returned due to a wrong address or an undeliverable address, the buyer will be asked to cover the shipping charges for shipping a second time.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
1. If you are unhappy with an item for any reason please contact me right away. I will review each situation individually, and find a resolution that is fair for all parties.
2. I do my best to provide accurate descriptions and detailed photos. I am selling vintage items that do have wear and tear. I describe/show any imperfections an item may have. PLEASE READ DESCRIPTIONS CAREFULLY BEFORE PURCHASING. If you need more photos, better descriptions, or have any questions, please don't hesitate to ask!